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Donald's Preferred Customer Stamp Card Included with Every Order Over $50.00!
Subtotal must be over $50 before shipping costs and after discounts. Cards may be combined to redeem.

FAQs

Frequently Asked Questions:

Where do I shop for my school's uniform?

Certain schools' products are ONLY at one location or the other. Click the link below to see where your school's uniform items are available. If your school's uniform does not have a school logo, you can shop at either location. If your school's uniform is at a location that isn't convenient for you, you can order online or over the phone and have your items sent to the Donald's location of your choice! Shipping to your home is also available.

Click Here to See Where to Find Your Uniforms

Can I use coupons for over the phone/online orders?

Online Orders – There is an option to enter a coupon code at checkout. Some of our promotions will require coupon codes and others will automatically calculate your discount. If you order online, you will automatically get $10 off any purchase over $150 (before shipping charges and tax).  All online orders include Free Shipping when you spend $250 or more.

Phone Orders – If you have a coupon you would like to use for a phone order, you must tell the customer service representative that you have the coupon when placing your order. After placing your order, you must mail us the coupon with your order # and contact information and we will fill and process your order once we receive the coupon. All phone orders include Free Shipping when you spend $250 or more.

Do I have to make an appointment to be fitted for uniforms?

No appointments necessary! We have a full staff available to help you year-round! Please Click Here for Store Locations, Hours & Directions

What are the prices of school uniform alterations?

Our prices vary by item. Our most frequently altered items are:

  • Hem pants = $8.00
  • Take in Waist on Pants = $9.00
  • Hem Plaid Jumpers #94 Style and Skirts #34 Style = $10.00
  • Hem Visitation Blue Jumpers = $10.00
  • Hem Pleated Jumpers #80, #76, #47, #91, #98 = $15.00
  • Hem CDH Jumpers = $20.00
  • Hem Saint Agnes Jumpers = $15.00
  • Hem Poly/Wool Box Pleat Skirts =$12.00
  • Hem skirts or Jumpers - Pinned All-Around = $25.00
  • Hem Poly/Wool Knife Pleat Skirts = $20.00
  • Adjust Bib Top Jumpers Shorter = $8.50
  • Skorts/Split Skirts = $12.00
  • Kilt = $20.00
  • Move buttons = $2.00
  • Please call customer service at 1-800-728-8082 for additional items pricing.

How do I cancel an order?

To cancel an order, please call 1-800-728-8082 and speak with a customer representative. You may not cancel an order via email. Order cancelations must be made within seventy-two hours of originally placing the order to ensure the order hasn't already been sent. Please note that a 10% restocking fee may be issued for any orders that are canceled beyond the specified time frame.

When will my credit card be charged when I place an order?

Your credit card will be charged immediately if you place your order online. If you place your order over the phone, we will charge your card within approximately 3 days from the time you place your order. All credit card information is destroyed immediately after use. We do not keep credit card information on file. If you place your order online, we have the ability to refund your account but we cannot charge any additional costs to your account.

When will I receive my order?

Normal delivery for in-stock merchandise generally takes 3 to 7 business days to get to you from the day you place your order.  Merchandise that is not in stock in our store will have to be ordered from one of our manufacturers. Depending on the item and whether or not it is in stock at the manufacturer, it can take several weeks. You can always call or email us to check on the status of your order. If you give us your email address when you place your order, you will receive Tracking Information when your order is shipped.

Please note: Products that have a school logo embroidered on them can run out of stock. When this happens, it can take up to 10 business days to embroider. It can take longer if we are out of blank product. In order to ensure receiving embroidered product, please shop at least 2 weeks in advance of needing to have this product. Donald’s does not guarantee receipt of embroidered product within any specified time frame.

What is your School Uniform Rebates program?

For all uniforms you buy, a portion of the sales will go towards your child's school. No matter if the sale was made in the store, over the phone, or online. Just let us know what school it is for and we will do the rest.

Shipping Information:

Donald's uses Spee-Dee Delivery for most Local shipments and UPS for all Non-Local and Expedited shipments. Please provide your Email Address when placing orders to receive shipping notifications and tracking information.

To see if you are in the Spee-Dee Delivery Area please Click Here.

Local Shipping Information
Spee-Dee Delivery - Standard Ground Shipping (1-5 Days)
$0-$49.99 $7.95
$50-$149.99 $10.95
$150.00-$249.99 $13.95
$250.00 + FREE
Expedited Shipping
UPS 2nd Day Air $30.00
UPS Next Day Air $40.00

 

Out of Area Shipping Information
UPS Delivery - Standard Ground Shipping (3-10 Days)
$0-$49.99 $9.95
$50-$149.99 $12.95
$150.00-$249.99 $15.95
$250.00 + FREE
Expedited Shipping
UPS 2nd Day Air $30.00
UPS Next Day Air $40.00

Donald's Preferred Customer Rewards Card Information:

Donald's Preferred Customer Stamp Card

Receive a stamp for every $50 you spend. Once your card is filled it is worth $25 towards your next purchase!

We will send out a Stamped Preferred Customer Card with every order placed online or over the phone. Cards may be combined.

Click Here for more Preferred Customer Card Information

If you have any questions not answered here, please Call us at 1-800-728-8082 or 651-776-2723 or Email us at donalds@donaldsuniform.com